Prisma APC carries out its supplies and services in Switzerland and abroad on the basis of these general conditions of sale and supply. The general conditions of the client do not apply, even if the client refers to these conditions.

Any changes and additions to these general conditions of sale and supply require the written form.

All prices are quoted in CHF Swiss francs as net prices and do not include Value Added Tax (VAT), which is to be paid additionally by the Customer in the amount specified by applicable law.

Unless otherwise expressly agreed, the prices are quoted ex works Giubiasco (Switzerland).

Prisma APC reserves the right to alter prices or withdraw or modify products at any time, without notice.

Unless otherwise expressly agreed in writing, the goods will be shipped within 21 days from the date of the purchase order confirmation and at the address specified by the Buyer.

Standard delivery is conducted using a third-party carrier. All goods are sold EXW and carriage shall be paid for by the Buyer.

Delivery within Switzerland will be carried out by the Swiss Post or TransCargo; international deliveries will be entrusted to Swiss Post International or XPedia. The mode of transportation and the carrier will be determined by the size of the goods and their destination and will be confirmed on order.

Payment of the total purchase price (including VAT and any delivery charges) must be made in full within 30 calendar days from the date of the invoice. For payments made within 15 days from the date of the invoice, a 2% discount on the Invoice total amount shall apply.

Property rights
The goods remain property of Prisma APC until payment has been received in full.

Cancellation and refund
The Buyer shall inspect the goods immediately upon receipt and shall notify the Seller in writing within 24 hours of delivery if the Goods are transit damaged. Goods that are defective must be reported to the Seller within 5 days of delivery.

The Buyer has the right to cancel the Goods and receive a refund by informing the seller in writing or by e-mail within 5 days of receipt of the goods. Cancelled goods that were already shipped at the time of cancellation must be returned to the Seller.

Goods to be returned must be returned in the original packing format; if that’s not possible goods must be fully re-packaged and sealed. All goods shall be returned at the Buyer’s cost and should be adequately insured during the return journey. The Buyer shall receive a refund of all money paid for the Goods (including delivery charges, if any) except for repackaging costs and return delivery charges. The refund will be made within 60 days of receipt of the returned goods to the Seller’s address.

Governing law and jurisdiction
These Terms and Conditions shall be construed in accordance with the law of Switzerland and the parties hereby submit to the exclusive jurisdiction of the Court of Bellinzona (CH).